Trackbacks In WordPress Sites [Video]

Footsteps - Trackbacks
This is a video response to Cathy Larkin (@WhyDoWeBlog on Twitter) who asked about Trackbacks during a #blogchat conversation.

What are trackbacks and when they would be used in relation to WordPress.org blogs? Watch the video and find out.

Trackbacks in WordPress Blogs – Click here to View FULL SCREEN



If you like this post, comment, share, and set it free!



Photo Credit: Seryo via Flickr Creative Commons

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Review of The Networked Nonprofit

Network
When I heard Beth Kanter and Allison Fine had created a book for non-profits,The Networked Nonprofit: Connecting with Social Media to Drive Change, I had to pick up a copy. I’ve been following Beth on Twitter (@kanter) for a year and a half and had the opportunity to chat with her at the Twitterville launch party a year ago.

The Networked Nonprofit does an excellent job explaining the “What?” behind social media for non-profits. What is social media? How does it apply to non-profits and what is the larger picture?

It’s easy to get caught up in the technology and tools aspect of social networking. The Networked Nonprofit lays out an easy to understand view of the Web 2.0 environment without forcing readers to jump over technological jargon barriers.

Social media is all about networking, something non-profits understand very well. The book builds off of that familiar concept and uses it as a scaffold to approach topics like online engagement, transparency, and crowdsourcing.

I strongly believe that The Networked Nonprofit belongs on the nightstand of every non-profit manager and anyone looking to support non-profits.

You can order a copy or a set of The Networked Nonprofits books via Amazon (affiliate link below).

Photo Credit: Noah SussmanLicense

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Will Social Media Lead To An Empathic Society?

Is social media a way to capitalize on our ability to connect and empathize with all humans or does it feed narcissism, materialism, violence, and aggression?

After being extremely connected to social networking sites for over two years, I’ve seen both.

My mother taught me a saying, (in Spanish called a “dicho”) that goes “Dime con quien andas y te digo quien eres.” This literally translates to “Tell me who you’re with, and I’ll tell you who you are.”

If our brain fires every time we see someone else go through a specific set of emotions, then it would matter who we’re around and how they respond to things. If we are around nasty and brutish people, then that is what we’ll experience.

I’ve had the honor of being connected to some amazingly positive people on sites like Twitter and that has helped keep me sane over the past two years.

This British Royal Society for the Arts (RSA) video examines the concept of an empathic society.

What do you think, is the video overly optimistic or is narcissism more powerful then the need for connection and empathy?


Thanks to Neil Kramer (@Neilochka) for posting a link to this video on Twitter.

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Technology As A Bridge, Not A Barrier To Sales

It’s easy to get caught up in technology for technology’s sake.

A programmer creates a cool tool in isolation and launches it to the bewilderment of users, a credit card machine requires unnecessary steps to process a transaction, an electronics security device is ten times more cumbersome than it’s worth in security.  These are all barriers that frustrate the heck out of customers.

I recently had a positive experience with a technology gizmo while shoe shopping.  The shoe store attendant offered to measure my feet using a digital foot analysis tool.  All I had to do was take off my shoes and step into the machine.

Aetrex foot analysis device

Once in the device, a wall-mounted screen displayed an outline of my foot, it’s arch area, and pressure points.  This allows the attendant to get the correct shoe size, suggest better fitting shoe options, and later try to sell me on custom inserts.

Aetrex Analysis Screen

I ended up trying on several pairs of shoes but didn’t find the right fit.  But I loved how the store used a piece of technology to get me closer to a sale.

  1. The first “step” was to get me to take off my shoes, which is always key in the shoe sales process.  This is getting me to “first base.”
  2. The attendant used the analysis data to recommend well-fitting shoes.
  3. Because the analysis screen was mounted on the wall, mall shoppers could see what was going on.  The bright and colorful screen could help bring in the curious.
  4. The next time I go shoe shopping, I’ll visit that store because I know they’ll get me closer to finding well-fitting shoes.

So if you notice that customers suddenly started abandoning online shopping carts, sending few Web inquiries, or are buying few products from your stores, make sure you didn’t introduce a cool new technology feature that is getting in the way of a sale.  The best advice is to track the introduction of new technologies in your sales process and measure their effectiveness.

Do you know of a technology device or system that made a noticeable difference in your purchasing decision?  Please share.

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5 Awesome Twitter for iPad App Features

Twitter recently rolled out its new iPad mobile application.  Go to the App Store to get the latest version.  Here’s a review of 5 cool features.

1. The application is made for the iPad. The previous application was just the iPhone version.

Mentions on Twitter for iPad app

2. See multiple “views” on one screen. The new app allows you to see snippets of more than one view at a time.  This is basically a visual “breadcrumb.”  Unfortunately, there are a couple of instances when things get “stuck” and it is difficult to close the active panel.

See multiple=

3. Article/image previews on tweets. Click on an item in your timeline and see the tweet with the article preview below.  This saves a click and gives you a good idea if you want to continue and read the  article.

With the release of Flipboard, there has been a movement towards visual browsing of  tweets.  This is a great next step for Twitter.

See article previes on the new Twitter for iPad app

4. “Faux” attachments on tweets. Twitter still doesn’t allow for attachments but this “Attachments” screen simulates that action.  On a new tweet, click on the paper clip and you get access to your iPad photo album.  The Twitter app ties in third-party image hosting companies to accomplish the faux attachments.

Twitter photo attachments on the iPad app? Sort of.

5. Integration with services.  The app also allows users to connect to third-party services like Posterous for image and video posting.  Video posting?  Apparently the Twitter app is ahead of the iPad development curve and is already listing different video services.

I was surprised by the way the app “knew” how to select my Posterous account since  I never use Posterous on the iPad.

Services on the Twitter for iPad app

Review

The new Twitter for iPad app is a great step in the right direction – it uses the iPad’s space intelligently and it incorporates preview features like rich desktop apps.  I tested some of the “gestures” mentioned in the Twitter blog post but they weren’t intuitive so they’ve got some work to do there.  All in all, it’s a must download.

Did you see any other great features?  Overall, do you like what Twitter has done?

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How To Track Tweet Button Clicks In Google Analytics

Track a Tweet Button
I use Google Analytics to track activity to and from my blog. Unfortunately, there are a lot of holes in that process, especially related to Twitter clickthroughs.

  • First, some users bookmark the page, then revisit the site. These visitors are great because they found value in the site and are coming back for more. However, there is no way to tell if someone actually bookmarked the page or if something else happened.
  • Other visitors arrive here by clicking on a link from a mobile Twitter application. Several of these applications remove the “referrer” information which causes another question mark when I go to check stats.
  • If a visitor is using Internet Explorer and clicks through on a link from a site that uses a JavaScript popup, then the referrer information is lost. This sounds like a minor case but if you’re doing hardcore tracking to drill down on a marketing campaign’s ROI, this factor can be maddening.
  • Lastly, if a visitor clicks on the Tweet Button and posts a link to Twitter, the URL is “automagically” shortened via Twitter’s link service (http://t.co). If a user clicks on a tweeted out link, you’ll know that the visitor came from Twitter but you won’t know where the link originated. Did a user get there from clicking on a Tweet Button link? Did someone cut and paste the blog post’s URL from the Web browser into a tweet? Inquiring minds want to know.
The Benefits

Before I started using this Google Analytics tracking technique, 16.8% of my traffic was showing up as “Direct Traffic.” After I started tracking Tweet Button clicks and Feedburner subscription clicks, that number went down to 13.45% and a new “Other” figure emerged.

Google Analytics Traffic Source Stats

This is awesome because now I can examine the behavior of visitors who click on the Tweet Button. Do Tweet Button visitors stay longer, visit more pages, or take key actions? Now I can answer some of these questions when before it was a mystery.

Google Analytics Traffic Sources - Ranked

Because a good chunk of my blog’s traffic comes from Twitter interactions, you can see that the TweetButton clicks are in the site’s top 10 Traffic Sources. I can also see individual stats related to these visitors such as Bounce Rates, Time On Site, Goal Conversions and more.

The Hack

We’re going to address the last case with this next hack. In order for this to work, you won’t be able to use the standard Tweet Button plugin. We’ll have to add the button by hand.

  1. Go to the Google URL Builder Tool page.Google URL Builder Tool
  2. Enter your site’s URL.
  3. Enter the Campaign Source, Medium, and Campaign Name. I used “Twitter”, “TweetButton”, and “Blogpost” respectively.
  4. Click on the “Generate URL” button. This will build a link just below the button.
  5. Copy the link. We’re mostly concerned with the end of the link, starting with the “?” mark.
  6. Paste this code into your theme’s Header or Footer template files. I placed the code just before the < /head > tag in the Header.
    [php]<script src="http://platform.twitter.com/widgets.js" type="text/javascript"></script>[/php]
  7. Configure your Tweet Button HTML code as in this example (for WordPress.org blogs): [php]<!–Twitter tweet button–>
    <a href="http://twitter.com/share"
    data-url="<?php the_permalink(); ?>?utm_source=twitter&utm_medium=tweetbutton&utm_campaign=blogpost"
    data-via="jesseluna"
    data-text="<?php the_title(); ?>"
    data-related="niceblog:My Blogging Lab"
    data-count="vertical">Tweet</a>

    <!–/Twitter tweet button–>[/php]

    The main “hack” comes from the data-url parameter value where we add the Google Analytics formatted tracking parameters, just after the Permalink. This way, when Twitter shortens the link into it’s t.co format, the link value will contain the tracking information.

    In the above example, “data-via” is the Twitter user name that will appear on the tweet as “via .” “Data-text” is the text I want to display with the link.  In this case I’m displaying the post’s title.  “Data-related” is an optional related account that can be displayed. In this case I’m showing my blogging Lab account, @niceblog. The “data-count” value indicates how you want the button to appear on the screen. I chose a vertical format. You can see all the options on the Twitter Tweet Button blog page.

  8. For WordPress.org blogs, paste the edited code into the Page, Single Post, and Main Index template files. I added the button just before the blog post content, after the title and date/author section of the templates. This will vary based on your preference and on other tweaks you’ve made to your theme.

I tried hacking Posterous and Tumblr blogs but the built in URL template tags kept blowing away the parameters once the Tweet Button was called. If you figure out how to do this please drop a comment and I’ll update this post.

Review

We just learned how to tack on a Google Analytics parameter to Tweet Button clicks on a WordPress.org blog. This will help you connect the dots on your online marketing and analysis activities.


If you find this useful, I’d be interested in how and why you would use it. Are you a marketing manager, a small business owner, or a code hacker? I’d love to find out.

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