Posts Tagged ‘Twitter’

Twitter recently rolled out its new iPad mobile application.  Go to the App Store to get the latest version.  Here’s a review of 5 cool features.

1. The application is made for the iPad. The previous application was just the iPhone version.

2. See multiple “views” on one screen. The new app allows you to see snippets of more than one view at a time.  This is basically a visual “breadcrumb.”  Unfortunately, there are a couple of instances when things get “stuck” and it is difficult to close the active panel.

3. Article/image previews on tweets. Click on an item in your timeline and see the tweet with the article preview below.  This saves a click and gives you a good idea if you want to continue and read the  article.

With the release of Flipboard, there has been a movement towards visual browsing of  tweets.  This is a great next step for Twitter.

4. “Faux” attachments on tweets. Twitter still doesn’t allow for attachments but this “Attachments” screen simulates that action.  On a new tweet, click on the paper clip and you get access to your iPad photo album.  The Twitter app ties in third-party image hosting companies to accomplish the faux attachments.

5. Integration with services.  The app also allows users to connect to third-party services like Posterous for image and video posting.  Video posting?  Apparently the Twitter app is ahead of the iPad development curve and is already listing different video services.

I was surprised by the way the app “knew” how to select my Posterous account since  I never use Posterous on the iPad.

Review

The new Twitter for iPad app is a great step in the right direction – it uses the iPad’s space intelligently and it incorporates preview features like rich desktop apps.  I tested some of the “gestures” mentioned in the Twitter blog post but they weren’t intuitive so they’ve got some work to do there.  All in all, it’s a must download.

Did you see any other great features?  Overall, do you like what Twitter has done?

I use Google Analytics to track activity to and from my blog. Unfortunately, there are a lot of holes in that process, especially related to Twitter clickthroughs.

• First, some users bookmark the page, then revisit the site. These visitors are great because they found value in the site and are coming back for more. However, there is no way to tell if someone actually bookmarked the page or if something else happened.
• Other visitors arrive here by clicking on a link from a mobile Twitter application. Several of these applications remove the “referrer” information which causes another question mark when I go to check stats.
• If a visitor is using Internet Explorer and clicks through on a link from a site that uses a JavaScript popup, then the referrer information is lost. This sounds like a minor case but if you’re doing hardcore tracking to drill down on a marketing campaign’s ROI, this factor can be maddening.
• Lastly, if a visitor clicks on the Tweet Button and posts a link to Twitter, the URL is “automagically” shortened via Twitter’s link service (http://t.co). If a user clicks on a tweeted out link, you’ll know that the visitor came from Twitter but you won’t know where the link originated. Did a user get there from clicking on a Tweet Button link? Did someone cut and paste the blog post’s URL from the Web browser into a tweet? Inquiring minds want to know.

The Benefits

Before I started using this Google Analytics tracking technique, 16.8% of my traffic was showing up as “Direct Traffic.” After I started tracking Tweet Button clicks and Feedburner subscription clicks, that number went down to 13.45% and a new “Other” figure emerged.

This is awesome because now I can examine the behavior of visitors who click on the Tweet Button. Do Tweet Button visitors stay longer, visit more pages, or take key actions? Now I can answer some of these questions when before it was a mystery.

Because a good chunk of my blog’s traffic comes from Twitter interactions, you can see that the TweetButton clicks are in the site’s top 10 Traffic Sources. I can also see individual stats related to these visitors such as Bounce Rates, Time On Site, Goal Conversions and more.

The Hack

We’re going to address the last case with this next hack. In order for this to work, you won’t be able to use the standard Tweet Button plugin. We’ll have to add the button by hand.

1. Go to the Google URL Builder Tool page.
2. Enter your site’s URL.
3. Enter the Campaign Source, Medium, and Campaign Name. I used “Twitter”, “TweetButton”, and “Blogpost” respectively.
4. Click on the “Generate URL” button. This will build a link just below the button.
5. Copy the link. We’re mostly concerned with the end of the link, starting with the “?” mark.
6. Paste this code into your theme’s Header or Footer template files. I placed the code just before the < /head > tag in the Header.

   <script src="http://platform.twitter.com/widgets.js" type="text/javascript"></script>

7. Configure your Tweet Button HTML code as in this example (for WordPress.org blogs):

   <!--Twitter tweet button-->
    <a href="http://twitter.com/share"
    data-url="<?php the_permalink(); ?>?utm_source=twitter&utm_medium=tweetbutton&utm_campaign=blogpost"
    data-via="jesseluna"
    data-text="<?php the_title(); ?>"
    data-related="niceblog:My Blogging Lab"
    data-count="vertical">Tweet</a>
   
   <!--/Twitter tweet button-->

   The main “hack” comes from the data-url parameter value where we add the Google Analytics formatted tracking parameters, just after the Permalink. This way, when Twitter shortens the link into it’s t.co format, the link value will contain the tracking information.

   In the above example, “data-via” is the Twitter user name that will appear on the tweet as “via .” “Data-text” is the text I want to display with the link.  In this case I’m displaying the post’s title.  “Data-related” is an optional related account that can be displayed. In this case I’m showing my blogging Lab account, @niceblog. The “data-count” value indicates how you want the button to appear on the screen. I chose a vertical format. You can see all the options on the Twitter Tweet Button blog page.

8. For WordPress.org blogs, paste the edited code into the Page, Single Post, and Main Index template files. I added the button just before the blog post content, after the title and date/author section of the templates. This will vary based on your preference and on other tweaks you’ve made to your theme.

I tried hacking Posterous and Tumblr blogs but the built in URL template tags kept blowing away the parameters once the Tweet Button was called. If you figure out how to do this please drop a comment and I’ll update this post.

Review

We just learned how to tack on a Google Analytics parameter to Tweet Button clicks on a WordPress.org blog. This will help you connect the dots on your online marketing and analysis activities.


If you find this useful, I’d be interested in how and why you would use it. Are you a marketing manager, a small business owner, or a code hacker? I’d love to find out.

I was pleased to finally receive the “Suggestions For You” feature since I’ve been hearing about it all week. My initial impressions were:

1. Dang, I thought I was following some of those people already
2. Um, I recently unfollowed some of those folks
3. I don’t engage much with some of the referral sources
4. There are a lot of celebrities on this list
5. These are real people, not feeds

Let’s look at these impressions individually and I’ll share some suggestions that will help Twitter’s suggestion algorithm.

1) Already following these people

No really, I thought I was already following some of the people that showed up. Is it possible people have been getting “disconnected” of the past few days? I saw the same reaction from others in my Twitter timeline. If Twitter “caught” the oversight then they did something right.

2) I recently unfollowed some of the suggested users

It happens. We unfollow people for one reason or another. Maybe they don’t engage with you, they say something that irks you, or you’re tired of following a particular celebrity. Many of the people who I had already followed and unfollowed were celebrities. I’ve already been to the show, I don’t need to go back.

Algorithm Improvement: De-prioritize accounts that one has already followed and unfollowed and especially those that have been blocked.

3) Don’t engage much with “Followed By” followers

Each Suggested User has several bits of information associated with her account – Name, Twitter handle, location, bio, and Followed By. All suggested users have two or more accounts in the “Followed By” field and I assume these are my main “connections” to the suggested user. But many of the people that appeared in the “Followed By” field where people who I don’t engage with on a consistent basis.

Algorithm Improvement: Follow Klout’s lead and make suggestions based on key connectors. Klout analyzes a user’s statistical influence and also lists users that are influential. These influencers should be the top “connectors” used in the Suggested User formula.

4) Lots of celebrities

This is where the asymmetrical nature of Twitter is a drawback to making equitable connections on the social graph. By asymmetrical, I mean that one can follow an account but the account doesn’t need to follow back. In contrast, Facebook requires people to follow each other to be “Friends” so that relationship is symmetrical. Extremely asymmetrical “nodes” in a network cause a warping in the fabric of the graph. If a celebrity (that doesn’t follow me or only a few others) suggests another celebrity that they follow then that’s a low probability match.

Algorithm Improvement:Turn down the volume on celebrity suggestions. These accounts will be easy to spot by the ratio of followers to people being followed.

5) These are real people

Every person on the Who to Follow list appear to be engaged Twitter users, not just piped in “feeds” from other social networking tools. Twitter got this right.

I follow 7,740 people on Twitter and am followed by 8,157 accounts and have new followers every day. I don’t use auto-followback tools so I have to manually go through my email messages and “vet” followers. Unless the account is extremely relevant to my interests, I don’t follow feed accounts. (This also means I’m way behind in reviewing new followers.) By filtering out feed-only accounts, this tremendously increases the chances of my following them. Good job Twitter.

Review

Twitter still has some work to do on making the Suggestions more relevant. I made suggestions but also gave Twitter kudos on some things it is doing right. This is much better than the old Suggested Users celebfest hyper-monetization list is had before.

What do you think? Did you see any other obvious algorithm improvements? What was your overall impression of the Suggestions For You feature?

Related Post:
TechCrunch – Twitter’s Social Graph Is About To Get Pumped Up. “Who To Follow” Is Social Steroids

The new Tweetdeck experimental version uses the “User Streams API” from Twitter and it is turbo charged. It’s so fast that my All Friends stream of 7,724 people is almost a blur.

This version is in limited release but you can request access by going to the Tweetdeck site, logging into your Tweetdeck account, and submitting the request. I received an email back from Tweetdeck a few hours later.

If the video demo below scares you, don’t request the new version yet.

This tweet from @Gorillamonk made me want to download the new version and see just how fast it was.

Here’s a view of my Tweetdeck stream. It hauls booty.

Are you likely to download the new version after watching this video? Or does this look out of control fast?

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If you like these types of tech videos, you should follow this blog via the RSS feed and/or by signing up for FREE blog updates via email (see the form at the top right hand side of the page). I only send blog post in the updates.

Do you follow over 100 news sources? Are you the first to retweet earthquake tweets? Do you send late night DM’s to major new sources then see them show up on the news a few minutes later? If so, then you’re definitely a news hound.

Here are five tips to keep you at the top of the news food chain.

1) Follow a lot of news sources via Twitter.

News agencies are changing the way they present news information online. Before they used to only post full news stories. Now many are employing the “first to break” strategy. In that strategy, news agencies will start with a tweet on Twitter then move on to a very brief post on their site. If you follow a lot of news sites then you can use some of the other techniques below to stay ahead of the story.

Actress and activist Alyssa Milano (@Alyssa_Milano) is great at posting hot news. If you look at who she’s following on Twitter, you’ll see a ton of news sources. By finding then retweeting news items, Alyssa is able to provide a valuable resource to her followers. Hot news also makes for great retweet material.

2) Follow a lot of people on Twitter.

If you are really on the hunt for news, you need to follow a lot of people. Breaking news happens all the time, in all parts of the world. Reading tweets from many followers helps build a picture of what’s going on without having to cobble information based on Trending Topics.

Rich Sanchez from CNN (@ricksanchezcnn) follows over 47,000 people and feeds on Twitter. This helps him track stories and connect with potential news sources.

If following many people puts a crimp in your social media plan, then rely on method number one and follow top breaking news sources.

3) Use Twitter’s advanced search.

With Twitter’s advanced search you can track down stories based on 18 different filters. One of the most powerful measures is searching by Place. For example, if you know there is a strong earthquake in a particular location, you can enter that location in the “near this location” textbox then set the distance from that location. This will show tweets from people that are actually in the area.

Also, if you enter “Twitpic” in the Words section, you can retrieve tweets with links to pictures.

4) User Twitter lists.

My process for tracking natural disaster news is to spot the news items from my timeline then do an advanced Twitter search and identify people who are in the region. The next step is to add those Twitterers to a new Twitter List. I used that news tracking process during the Fort Hood shootings.

Tracking people near the news site during an emergency or natural disaster helps give a three-dimensional view of what’s happening. The tweets are also likely to be less “filtered” then that coming from official news sources.

5) Search emergency live feeds.

When you are on the news hunt for information on an emergency or natural disaster, do a Web search over [cityname] + “fire department live feeds.” Fire trucks are often the first on the scene of an emergency and you can usually find a live feed online. I used fire department scanners to track the plane crash in Denver in 2008.

6) BONUS: Search Web Cams.

You’ve been very patient up to now so I’m throwing in a 6th Hot Tip. If you do a Web search over [cityname] + “live cam” or “web cam” you will usually be able to get video of the area. I used this technique during the last tsunami watch in Hawaii and off the California coast.

Assignment

The next time emergency news breaks, use techniques 3-6 above and get a rich 3D view of the news story.

Do you have any other resources or techniques that you use for tracking breaking news? I’d love to hear about them.

One year ago today (July 4th, 2009), thousands mourned the death of Eric De La Cruz after he was unable to get a heart transplant in time. Eric’s sister, television journalist Veronica De La Cruz (@VeronicaDLCruz), had reached out to her Twitter network and started an historic campaign that would connect thousands, raise over one million dollars in three weeks, and play a significant role in the U.S. health care debate.

There are hundreds of stories like this on Twitter and each one revolves around a strong community. After being a part of the Eric De La Cruz campaign (#ERIC) and many other efforts, I have identified four key tips for building strong and lasting Twitter communities.

A Quick Note
Please note, Twitter is one large community, so when I write “community” in this post I’m really talking about niche communities.

1) Follow community leaders

The best way to learn about amazing Twitter communities is to follow Twitter leaders and innovators. Following leaders helps understand the way they engage their communities and the larger dynamics of that particular community.

There are thousands of leaders who have had a significant impact on Twitter, in industries, and in society in general. Here are three community leaders:

Sarah Evans(@prsarahevans) – Founder of #Journchat, a Twitter chat organized to connect journalists, PR people, and bloggers. #Journchat has had tens of thousands of participants [my guesstimate] and has been in existence for almost two years. Journchat is even crossing over into mainstream media as it will be broadcast from NBC next month.

Mack Collier (@mackcollier) – Blogger and founder of #blogchat. #Blogchat has activated a large community of bloggers, with over 400 active participants per week and is growing.
Leslie Carothers (@tkpleslie) has been connecting members of the struggling furniture and interior design for the past two years.

2) Care and have a mission

Amazing Twitter communities start when the founders are passionate about a topic or cause. The topic may be promoting the furniture industry, sharing ideas between journalists, or helping to raise awareness for a cause. Chances are, the community will flounder without a strong reason for its existence.

Here are some examples of Twitter users who create community by caring:

Stacey Monk -(@staceymonk) has help created some of the most innovative and heartfelt fundraising efforts including Tweetsgiving.

Danny Brown – (@dannybrown) set up a network of tweeters that helped charities contribute via his #12for12 campaign.

Beth Kanter – (@kanter) has built a massive community of non-profit organizations that are promoting social change.

3) Reach Out

Community building on Twitter is a proactive behavior. Once you have a network of trusted friends, you can reach out to them and encourage them to reach out as well. The more powerful the intent of the community, the broader the reach.

The number of community members is not as important as the strength of the network. In the diagram above, the blue areas represent the “density” and connectedness of the trust network. The largest circle is the larger Twitter community, which may be listening but not necessarily engaged in the community.

Magic happens when different communities meet and support each other. At some point, the #ERIC group connected with a large number of Trent Reznor/Nine Inch Nails supporters and Trent (@trent_reznor) ended up joining and helping the cause in an amazing way.

4) Stay Connected

Twitter is a big place and it’s easy to get lost. The top three ways to stay connected are to use a hashtag when tweeting community-specific information, to set up a chat, and to use an avatar banner.

Hashtags
A hashtag is a combination of a “#” symbol in front of a short keyword or keyword phrase like #ERIC, #journchat, #tweetsgiving, #blogchat, or #12for12.

The hashtag is something Twitter users created and has since been adopted by Twitter. Twitter clients like Twitter Web and TweetDeck allow users to click on a hashtag then be linked to a search over other tweets using that hashtag. For example, if a tweet contains the “#blogchat” hashtag, clicking on it will take you to the #blogchat search results.

#Blogchat Search Column in TweetDeck

Hashtags become extremely powerful when community members start to monitor the hashtag content on a consistent basis. I monitor the #blogchat, #ERIC, #vlogchat, and the #WordPress hashtags and have them set up as different search columns in TweetDeck. This process allows even people who follow thousands of others to see the single conversation stream related to the hashtag.

Chats
Twitter chats are conversations held at regular times that use the related community’s hashtag. This Google Document lists over 150 Twitter chats and includes the names of the chat founders and the chat schedule. Chats help sustain long term community relationships.

Avatar banners
Avatar banners are the little graphics that are added to avatars to represent a cause or community. During the Iran election, thousands of people changed their avatars to have a greenish tint. During World Cup, I noticed a lot of country flags on avatars. For the #ERIC campaign, I created an avatar banner that also included the #ERIC hashtag. Once I started using the #ERIC banner on my avatar, others in the group created ways to easily distribute the banner and in a couple of weeks hundreds of people were wearing them.

Review

So if you are interested in starting your own strong Twitter community, you may want to follow Twitter leaders and learn, make sure you have a compelling reason to start a community in the first place, reach out and build your forces, and stay connected using things like hashtags, avatar banners, and scheduled chats.

Do you have any other tips for building an effective and strong Twitter community? Do you have any amazing stories that you would like to share about an existing community? I’d be honored if you left a Comment and shared with this blog’s community of readers.